Barking and Dagenham Town Hall’s red-brick exterior and clock tower.
Barking and Dagenham Town Hall’s red-brick exterior and clock tower.

Direct Payment partnerships

Working with you to support local people

Empower works in partnership with funding authorities, including councils and NHS Integrated Care Boards (ICBs), to provide accessible Direct Payment advice and practical support.

Every area is different. We take time to understand your priorities, the pressures on your teams and the strengths of your community. We work within your local arrangements, helping people understand their options, choose their support and manage their responsibilities.

Big Ben and the Houses of Parliament at dusk, with a red double-decker bus passing in the foreground.

Experience across London and the South East

Our team has extensive experience delivering Direct Payment support across health and social care in boroughs throughout London and the South East. This includes supporting disabled children and adults, older people and their families.

We understand that policies and processes vary between funding authorities. We work with your teams to make sure our advice and support reflect your local requirements, systems and ways of working.

TAILORED SUPPORT

Support that fits the way your teams work

We work closely with commissioning and social work teams to agree how our service will fit alongside yours.

Working with your local processes

We follow your agreed referral and support processes, adapting our service to your local priorities.

Keeping your teams informed

We communicate clearly and provide regular updates, so your teams know what’s happening and when their input is needed.

Information and training

We help professionals share accurate, accessible information about Direct Payments. We also offer training and awareness sessions for teams and partners.

Understanding your community

We take account of local needs, strengths and diversity, so our service reflects the community and the people who use it.

WORKING IN PARTNERSHIP

More choice for people. Support for your teams.

We help people understand their options and responsibilities, so they can arrange support that works in their everyday lives. We work closely with commissioners and local teams, responding to questions and agreeing changes when needed.

We currently work in partnership with Barking and Dagenham Adult Social Care and welcome conversations with funding authorities across London and the South East.

Let’s talk about working together

Tell us about your area and the support you’re looking for. Call us for an informal conversation, or send us a message and we’ll get back to you as soon as we can during working hours.

020 8059 3635

Monday to Friday, 9am to 5pm