Direct Payment advice and support
Help to manage your support
We’ll listen to what matters to you and explain your Direct Payment options clearly. Together, we can explore different ways to use your funding to meet your agreed support needs and what to discuss with your council.
INFORMATION, ADVICE & GUIDANCEFind out what could work for you
We’ll listen to what matters to you and explain your Direct Payment options clearly. Together, we can explore how your funding could support your everyday life and what to discuss with your council.
Support at home
Explore help with everyday tasks so you can live more independently.
Getting out and about
Find support to take part in community activities and spend time with others.
Clubs and groups
Explore local groups that reflect your interests and what you enjoy.
Courses and training
Consider opportunities to learn something new or build your skills.
Employment supportGet help with being an employer
Employing a Personal Assistant (PA) lets you choose someone who suits your needs and routines. That might be someone you already know and trust.
Being their employer also means managing paperwork, pay and other responsibilities. We’ll explain what needs doing and help you work through it, whether you’re employing your first PA or already have someone working with you.
We can help with:
Your responsibilities as an employer.
Employment contracts and paperwork.
Payroll paperwork.
Employment insurance.
Leave, sickness and backup cover.
PA recruitmentFind the right PA for you
Finding someone to support you or a loved one can feel daunting. We’ll help you find a Personal Assistant who suits your needs, interests and routines. You decide who you want to employ. Once you’ve chosen your PA, our employment support can help you put the paperwork and practical arrangements in place.
Advertise the role
We’ll help you describe the support you need, the hours and what you’re looking for in a PA.
Shortlist applicants
Get help to review applications and choose who you’d like to meet.
Prepare for interviews
We’ll help you plan questions and think through what you need to find out.
Complete the checks
Get help with references, Right to Work verification and DBS checks.
Looking for PA work?
We’re inviting kind, reliable people to register their interest ahead of our PA Hub launch. Find out about becoming a PA
ONGOING supportHere to help as your needs change
You might need to recruit another PA, check paperwork or talk about changes to the support you need. Contact us by phone or email, and we’ll help you understand what to do next.
Our regular newsletters also share updates on employment law and what changes could mean for you as a PA employer.
Talk to us about your Direct Payment
Have a quick question or something you’d like to talk through? Give us a call, or send us a message and we’ll get back to you as soon as we can during working hours.
020 8059 3635
Monday to Friday, 9am to 5pm